At petEnVogue.com, your privacy is of the utmost importance. We are dedicated not only to providing for you, our viewer and customer, the best possible viewing and shopping experience, but also to ensuring your complete privacy. Information we collect from you is used to process your account and/or orders with us and provide for you the best possible user experience.
Information We Collect And The Uses For It
When you sign up for a user account, join our newsletter, register as a user or author for our blog or place an order with petEnVogue.com or any of our third party sales providers, we/they will need to know your full name, mailing address, e-mail address, phone number, – in the case of orders – credit card number, and credit card expiration date. This information is used to manage your account, process your registration and/or to fulfill your order, including payment and shipping, and to notify you of your order status.
To ship your order, it will be necessary for us to share your name, address, and telephone number with the shipping company of our choice. Shipping companies require this information to deliver your products.
Upon completion of your order, your credit card information is deleted from our database to ensure your protection.
We offer a free newsletter through petEnVogue.com used to keep you informed of specials, deliver information of interest, and more. Once you create a user account, register as a user or author for our blog, or buy a product we automatically add you to our email list. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.
When you make purchases at our site, we monitor the information enabling us to better serve you. We use the general purchasing information to help us determine what products and services you are most interested in. We also keep track of site traffic using log files to help us better determine what areas of our site are providing our customers with the greatest value. We use this information to fine tune our site and tailor it to you and other visitors to our site.
From time to time we may use information we collect from you to notify you of important or exciting changes to our website, new or changing services we offer, and other special offers we think may be useful to you. If you decide you would rather not receive this information, send a message to customerservice@petEnVogue.com. We’ll take you off our mailing lists until you inform us otherwise.
The online shopping process at petEnVogue.com is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorized use physically or electronically.
A ‘cookie’ is a small piece of information that is stored on your computer’s hard drive by your web browser and which may be accessed by our server. The cookies we provide to your browser do not contain any personal information, but they do allow us to provide special services to you while you visit our website. Cookies simplify the ordering process by remembering information about you, allow the use of the shopping cart function, and enable online ordering.
Third parties, such as Google AdSense, may place and read cookies on your browser, or use web beacons to collect information, while serving ads on petEnVogue.com.
Here is how Google explains cookies: “A ‘cookie’ is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.”
Disclosure of Information to Third Parties
petEnVogue.com does not currently sell, trade, or rent your personal information to any third parties.
We may merge customer data stored in our database with data from third parties for the purposes of enhancing and marketing products and/or services to customers.
We may provide aggregate statistics of our users to third parties in reference to traffic patterns, numbers of users, sales, and other site and customer information. This information will never provide any personally identifiable information on individual users.
Notifying You of Changes to the Use of Your Information
If at some point in the future there is a change to our information usage practices that affects your personal information, we will notify you by e-mail of the relevant changes. At the time of this message, you will be able to opt-out of this information usage by sending a message to the following address: customerservice@petEnVogue.com. You should also check this posted privacy statement for changes.
We will send you e-mail messages during the processing of your order to verify your order placement and to notify you of its status. If there is a problem with your order, we may also contact you via e-mail, phone, or fax to notify you of the problem and solution. We may also contact you via e-mail, postal mail, phone, or fax regarding questions or comments you have regarding our website or our business. Surveys and post-sale satisfaction questions may also be administered via e-mail, postal mail, phone, or fax to help us better serve our customers.
You may contact us with any concerns you may have via e-mail at customerservice@petEnVogue.com.
At petEnVogue.com your privacy is one of our top priorities. We realize that your personal information is very important to you, just as you are very important to us. It is necessary for us to collect certain private information from you in order to make shopping at our site possible, however, we do not collect more information than is necessary nor do we use that information in ways other than what it was given to us for.